Privacy Policy

Last updated: 27 June, 2020


Purpose

Pimento known as “Pimento” or the “Company” respects your privacy and is committed to

protecting your personal data. This privacy notice will inform you as to how we process your

personal data on our website, when you subscribe to our services and when you register on our

website. This privacy notice also tells you about your privacy rights pursuant to the Data

Protection Act 2018 and UK GDPR (“Data Protection Laws”).


Controller for personal data


A “controller” is a person or organisation who alone or jointly determines the purposes for which

and the way any personal data is or is likely to be processed. Unless we notify you otherwise

Pimento is the controller of your personal data for the purpose of this website.


This privacy notice applies to the processing of personal data by us in connection with any:


● Our Customers for the provision of services by us.

● Our Suppliers for the provision of products and services to us by suppliers or service

providers.

● Our Visitors for the provision of services by us as a visitor on our website.


Types of personal data


Personal data or personal information means any information about an individual from which

that person can be identified. It does not include data where the identity has been removed.

This is known as anonymised data. Anonymised data falls outside the scope of Data Protection

Laws.


Pimento may collect, use, store and transfer different kinds of personal data about you which we

have grouped together:

● Identity Data includes first name, last name, username or similar identifier and title.

● Contact Data includes billing address, delivery address, email address and telephone

numbers.

● Financial Data includes bank account and payment card details.

● Transaction Data includes details about payments to and from you and other details for

the provision of services you have purchased from us.

● Technical Data includes internet protocol (IP) address, your login data, browser type and

version, time zone setting and location, browser plug-in types and versions, operating

system and platform and other technology on the devices you use to access our website.

● Profile Data includes your username and password, searches made by you, your ratings

and comments, preferences, feedback and survey responses.

● Usage Data includes information about how you use our website and services.

● Marketing and Communications Data includes your preferences in receiving marketing

from us and our third parties and your communication preferences.


How we collect your personal data


Directly from you: You give us your personal data in your direct interactions with us. Such

personal data includes Identity Data, Contact Data, Financial Data, Profile Data, Usage Data,

Technical Data, Marketing and Communications Data (i) by filling in forms on our website (ii) by

leaving ratings and comments (iii) by corresponding with us by email or post (iv) by calling us

over the telephone.


This includes personal data you provide when you:

● Register for our services.

● Subscribe to our publications.

● Request marketing to be sent to you.

● Give us feedback or contact us.

● Participate in our marketing or other promotional events.

● Contact us if you have any concerns.


From use of our website


Pimento gathers information and statistics collectively about visitors to the Company's website.


Analysis of this information demonstrates the most frequently used sections of the website and assists us in continually improving the online service. You give us your personal data, which includes Profile Data, Usage Data, Technical Data and/or Marketing and Communications Data when you use our website or which we have agreed with you to use or when you review any publications or marketing material we send you.


Please see our cookies notice for more information.


Indirectly:

Third-party sources:

We receive Identity Data, Contact Data, Financial Data, about you from third parties when:

● We provide our services or other parties send us your personal data to enable the

provision of those service.

● You provide your personal data to a third party for the purpose of sharing it with us.


Providing personal data


Where we need to collect personal data by law or under the terms of a contract we have with

you and you do not provide that information when requested we may not be able to perform the

contract we have or are trying to enter into with you for example to provide you with our

services. In this case we may have to cancel our service but we will notify you if this is the case

at the time.


How we use your personal data


Pimento will only use your personal data when the law allows us to. We will use your personal

data in the following circumstances:

● Performance of a contract:Where we need to perform the contract we are about to enter into or have entered into with you. For example when you sign up to our services. >

● Legal obligation:Where we need to comply with a legal obligation. For example for accounting or legal purposes.

● Legitimate interests:Where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests.

● Consent:We do not generally rely on consent as a legal basis for processing your personal data. Where we do rely on consent you have the right to withdraw consent at any time. Please contact us at contact@tryPimento.co.ukto withdraw consent. Please also see Marketing communications.


Purposes for which we will use your personal data


We have set out below in a table format a description of all the ways we plan to use your personal data and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.


Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

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Warehouse management systems