Returns Preferences Explained (Reasons, Handling, and Options)
Return Handling
You can define what happens to returned items.
Example:
• Keep them
Return Options
You can enable:
• Refund
• Store Credit
• Replacement
Return Reasons
Define reasons customers can select:
• I changed my mind
• Wrong item
• Too large / small
Important Notes
• Return settings affect customer experience
• Ensure reasons are clear and relevant
• Incorrect setup may cause confusion
• Options should match your business policy
FAQs
Can I customise return reasons?
Yes — you can add or remove reasons
