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Aftercare Preferences Explained

Available Features

You can enable:


• Cancel Order
• Edit Address
• Hold Orders
• Free post Returns

Return Window

Defines how long customers have to request returns

Return Notice

Allows you to display custom messages

Important Notes

• Settings directly affect customer actions
• Ensure return windows comply with regulations
• Messages should be clear and accurate

FAQs

Can I customise return messaging?

Yes — use the return notice field

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Run your shipping and warehouse in one place with Pimento. Built for growing brands and 3PLs. Faster fulfilment, fewer errors, total visibility.

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Get started today

Run your shipping and warehouse in one place with Pimento. Built for growing brands and 3PLs. Faster fulfilment, fewer errors, total visibility.

Get Started

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Get started today

Run your shipping and warehouse in one place with Pimento. Built for growing brands and 3PLs. Faster fulfilment, fewer errors, total visibility.

Get Started

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Pricing

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Privacy Policy

Terms & Conditions

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Pimento

Warehouse management systems

Products

Shipping

Inventory

Warehouse

Resources

Blog

Help

Pricing

Integrations

© 2026 Pimento. All Rights Reserved

Privacy Policy

Terms & Conditions

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